Dig Safely of New York, Inc. Selects 4iQ Solutions as Strategic Partner for New One-Call Ticketing Platform
4iQ Solutions, the industry leader in curriculum development and delivery for the damage prevention industry, announced today that they have been selected to develop the newest 811 ticket creation system for Dig Safely New York, Inc.
“The teams from 4iQ Solutions and Dig Safely New York have worked together for many years and are very confident that this new relationship will result in the most advanced technology solution for the one-call industry,” said Jason Adams, President and CEO of 4iQ solutions. “Leveraging the latest technology will provide the excavation community in New York with the most precise and straightforward platform for creating dig request.”
With over 50-years of experience in creating solutions for the damage prevention industry, 4iQ Solutions introduced 4iQ Coursettra, their curriculum and certification platform in 2016. Widely accepted as the premier solution for education in the 811 industry, 4iQ Solutions proudly introduces the next revolution in accuracy and safety for 811 Centers, 4iQ Exactix. This new software will transform the method and design of current ticket platform standards, easing the use for the one-call centers and their customers.
With the introduction of 4iQ Exactix, Dig Safely New York will become the second state to select this new technology to lead their continued damage prevention efforts. Arizona 811 has also selected 4iQ for its new ticketing platform.
“Our strategy to become more efficient in business operations through technology and data analysis is a priority at Dig Safely New York. We knew we needed to start with the one-call ticketing software and look for a way to advance and evolve the current process to simplify it for the users and integrate progressions in technology that will leverage the future opportunities within the organization and the industry. Being involved in the development of this software is an opportunity to obtain the necessary optimization, interface, and attributes to serve our unique needs and potential.”
– Kevin Hopper, Executive Director
Dig Safely New York
The team from 4iQ will be working with members of Dig Safely New York and Arizona 811 to develop the software and not only use it to identify and deliver dig requests, but also integrate the software into other aspects of the organization to share data for added personalization, streamline business processes, and value.
“We are extremely excited to continue our strong relationship with Dig Safely of New York,” Adams said. “The team from Dig Safely New York has been essential to the success of our curriculum platform within the one-call industry, and we are confident that we will deliver the most advanced ticket creation system with their input. The strategy to build our solutions by directly interacting with our clients has led us to creating some of the most powerful tools in the industry.”
ABOUT 4iQ Solutions
4iQ Solutions, LLC is an employee owned technology company based out of Dublin, Ohio. Founded in 2012, 4iQ has developed solutions for organizations looking to leverage their data by providing software and cloud based services. From advanced curriculum and certification tools used by large industry call centers and universities to specific services built for providing accuracy in the damage prevention effort, 4iQ Solutions continues to move industries forward by working directly with clients in the design and development processes.
The 4iQ Solutions’ team has over 50 years in development of solutions for the Damage Prevention industry and a reputation for delivering the most accurate and safe tools for creating, distributing and managing dig request. The 4iQ Coursettra Curriculum solution is the most widely accepted training and education platform for the Damage Prevention industry. The introduction of the 4iQ Exactix platform will extend the functionality 4iQ provides to the industry and will allow stakeholders the ability to protect underground facilities and meet the demands of the state one call centers.
About Dig Safely New York, Inc.
Dig Safely New York, Inc. is a 501(c)3 nonprofit organization that protects homeowners, do-it-yourselfers, communities, and professionals, by working as the liaison between communities and underground utility operators. Approaching its 50 year anniversary, Dig Safely New York has remained committed to its mission – To prevent damages to underground facilities and protect the public through education and quality communication with excavators, underground facility operators, and designers in an efficient, courteous, and cost-effective manner, while complying with governing regulations.
Dig Safely New York is the only one-call center that serves all of New York State, with the exception of New York City and Long Island, which is served by NY811. For more than four (4) decades, Dig Safely New York has served as the state’s link between the underground utility operator and the excavator, contacting its member utility owners/operators affected by any planned excavation when given notice by the excavator. This allows for those utility operators to locate, mark-out, and protect any of their underground utilities within the proposed job sites.
In an ever evolving landscape of technology and safety needs, the past 49 years have witnessed Dig Safely New York grow into an industry pioneer — not only across the state but the nation. Dig Safely New York works to always provide dependable, friendly, and free services for communities, while staying true to its historic values of creating value and meeting the needs of its members and stakeholders.
Dig Safely New York seeks to deliver efficient and effective ways to reach target audience(s). Growing data supports, increased education of safe digging best practices works as a catalyst, results shown through a positive trend of increased location requests and decreases in underground utility damages. Currently, Dig Safely New York staffs more than 40 employees, operating from its headquarters at 5063 Brittonfield Parkway, East Syracuse, NY 13057, as well as its disaster recovery center in Latham, NY. For more information on Dig Safely New York and services provided, please visit www.DigSafelyNewYork.com.